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Charter Oak Federal Credit Union

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Charter Oak Federal Credit Union has 185 closed loans in our dataset — fully analyzed and benchmarked against peers across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pricing
Exceptional
5/5
vs. all lenders
Pull-through
Sound
3/5
closing strength
Product
Sound
3/5
Conventional
Place
Strong
4/5
Regional · 3 mkts
Promptness
Not enough data
—/5
No quote responses measured yet
Safe Rate Awards
Conventional Superstar
Conventional
Superstar
Purchase Superstar
Purchase
Superstar
Refinance Superstar
Refinance
Superstar

Safe Rate Summary

What They Do Well

  • Offers rates 18.60 basis points below market average
  • Lower than average lender fees

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Report Card

Charter Oak Federal Credit Union performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Exceptional
Rates 18.6 bps below market avg
5/5
Pull Through
Closing strength
Sound
Top 60% of lenders
3/5
By Loan Product· Specialization by type
Conventional
177 loans · 0.18% below market
Sound
Top 60% of lenders
3/5
By Loan Purpose· Transaction purpose mix
Purchase
138 loans · 0.24% below market
Sound
Top 60% of lenders
3/5
Refinance
47 loans · 0.03% below market
Sound
Top 60% of lenders
3/5
By Location· Geographic coverage
Geographic Reach
Regional · 4 markets
Sound
Top 60% of lenders
3/5

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Strong
Product
Sound
Pricing
Exceptional
Pull Through
Strong
Volume177
Mix95.7%
Spread
-0.179%Below
Fees
$308Credit

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Strong
Product
Sound
Pricing
Exceptional
Pull Through
Sound
Volume138
Mix74.6%
Spread
-0.239%Below
Fees
$413Credit
Refinance
Overall
Strong
Product
Sound
Pricing
Exceptional
Pull Through
Strong
Volume47
Mix25.4%
Spread
-0.034%Below
Fees
$75Credit

At a Glance

Lender Overview

Lending Activity
Loans Originated
185
Applications
256
Volume
$61 million
Pricing & Closing
Avg Rate Spread
-0.186%
vs. market APOR
Avg Net Fees
$-327
Origination − Credits
Pullthrough Rate
72.3%
Applications → Closed
Typical Borrower
Avg Loan Amount
$333,595
Avg Borrower Income
$156,043
Avg Property Value
$487,919

Geographic Coverage

Geographic Performance

Metro Areas
3
markets with activity
States Served
2
of 50 states + DC
Avg Place Specialization
Strong
4/5

States with Loan Originations

2Full-year 2024 · HMDA
2 states with loan originations
Loans originated
< 1010+None
Northeast2
CTRI

Top Metro Areas by Place Specialization Score

Volume 81Mix 43.78% of portfolio
92/100
Exceptional
Volume 72Mix 38.92% of portfolio
72/100
Strong
3© Macaolards · CC BY-SA 4.0
Providence, RI-MAMetro
Volume 10Mix 5.41% of portfolio
44/100
Sound

Top States by Place Specialization Score

Connecticut
Connecticut
1
ConnecticutState
Volume 175Mix 94.59% of portfolio
78/100
Strong
Rhode Island
Rhode Island
2
Rhode IslandState
Volume 10Mix 5.41% of portfolio
44/100
Sound

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps — Pricing, Product, Pull-Through, and Place — with lender promptness blending in as the fifth once a lender has responded to real shopper quote requests.

Our Point System (Max 50 Points)

10/ 50 pts
Pricing
How competitively a lender prices vs. the market benchmark (20%).
10/ 50 pts
Product
Performance on your specific loan type (20%).
10/ 50 pts
Pull Through
How reliably a lender closes the loans it starts (20%).
10/ 50 pts
Place
Depth of a lender's expertise in your local market (20%).
10/ 50 pts
Promptness
How quickly a lender answers real quote requests — blended in once they respond (20%).
Champion
Champion(80%+ = 40-50 points)
Superstar
Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.