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CFCU

Citadel Federal Credit Union

Credit UnionExton, PAHQDirectReviews near you on Google

Citadel Federal Credit Union has 183 closed loans in our dataset — fully analyzed and benchmarked against peers across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pricing
Exceptional
5/5
vs. all lenders
Pull-through
Sound
3/5
closing strength
Product
Sound
3/5
Conventional
Place
Sound
3/5
Multi-Region · 4 mkts
Promptness
Not enough data
—/5
No quote responses measured yet

Safe Rate Summary

What They Do Well

  • Competitive pricing compared to the market
  • Lower than average lender fees

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Report Card

Citadel Federal Credit Union performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Exceptional
+11.1 bps above market avg
5/5
Pull Through
Closing strength
Sound
Top 60% of lenders
3/5
By Loan Product· Specialization by type
Conventional
179 loans · 0.12% above market
Sound
Top 60% of lenders
3/5
By Loan Purpose· Transaction purpose mix
Purchase
121 loans · 0.04% above market
Acceptable
Bottom 40% of lenders
2/5
Refinance
62 loans · 0.25% above market
Sound
Top 60% of lenders
3/5
By Location· Geographic coverage
Geographic Reach
Multi-Regional · 5 markets
Sound
Top 60% of lenders
3/5

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Sound
Product
Sound
Pricing
Exceptional
Pull Through
Acceptable
Volume179
Mix97.8%
Spread
+0.119%Above
Fees
$630Fees

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Sound
Product
Acceptable
Pricing
Exceptional
Pull Through
Sound
Volume121
Mix66.1%
Spread
+0.045%Above
Fees
$630Fees
Refinance
Overall
Sound
Product
Sound
Pricing
Strong
Pull Through
Acceptable
Volume62
Mix33.9%
Spread
+0.251%Above
Fees
$658Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
183
Applications
308
Volume
$56 million
Pricing & Closing
Avg Rate Spread
+0.111%
vs. market APOR
Avg Net Fees
$639
Origination − Credits
Pullthrough Rate
59.4%
Applications → Closed
Typical Borrower
Avg Loan Amount
$306,585
Avg Borrower Income
$157,109
Avg Property Value
$499,699

Geographic Coverage

Geographic Performance

Metro Areas
4
markets with activity
States Served
6
of 50 states + DC
Avg Place Specialization
Sound
3/5

States with Loan Originations

6Full-year 2024 · HMDA
6 states with loan originations
Loans originated
< 2020+None
Northeast2
NJPA
South4
DEFLMDSC

Top Metro Areas by Place Specialization Score

1© Dough4872 · Public domain
Montgomery County, PAMetro
Volume 93Mix 50.82% of portfolio
78/100
Strong
2© 颐园居 · CC BY-SA 4.0
Philadelphia, PAMetro
Volume 20Mix 10.93% of portfolio
54/100
Sound
Volume 14Mix 7.65% of portfolio
52/100
Sound
4© Smith, H. B. · Public domain
Atlantic City, NJMetro
Volume 10Mix 5.46% of portfolio
46/100
Sound

Top States by Place Specialization Score

Pennsylvania
Pennsylvania
1
PennsylvaniaState
Volume 147Mix 80.33% of portfolio
73/100
Strong
New Jersey
New Jersey
2
New JerseyState
Volume 16Mix 8.74% of portfolio
47/100
Sound

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps — Pricing, Product, Pull-Through, and Place — with lender promptness blending in as the fifth once a lender has responded to real shopper quote requests.

Our Point System (Max 50 Points)

10/ 50 pts
Pricing
How competitively a lender prices vs. the market benchmark (20%).
10/ 50 pts
Product
Performance on your specific loan type (20%).
10/ 50 pts
Pull Through
How reliably a lender closes the loans it starts (20%).
10/ 50 pts
Place
Depth of a lender's expertise in your local market (20%).
10/ 50 pts
Promptness
How quickly a lender answers real quote requests — blended in once they respond (20%).
Champion
Champion(80%+ = 40-50 points)
Superstar
Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.