What loan types does Customers Bank offer?

Customers Bank offers the following mortgage loan types: FHA, Conventional. Each product has its own pricing score and performance metrics.

Where does Customers Bank offer mortgages?

Customers Bank offers mortgages in 4 states: FL, NJ, NY, PA.

How competitive are Customers Bank's mortgage rates?

Customers Bank has an overall pricing score of 91.7/100, based on analysis of their loan data including average spread and fees compared to market benchmarks.

What type of lender is Customers Bank?

Customers Bank is a Bank headquartered in Phoenixville, PA.

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Customers Bank

Bank•Phoenixville, PAHQ•Direct•Reviews near you on Google

Customers Bank has 241 closed loans in our dataset — fully analyzed and benchmarked against peers across the 5 Ps of Mortgage Shopping.

Ratings· each scored 1–5 against peer lenders

Pricing

Exceptional

5/5

vs. all lenders

Pull-through

Exceptional

5/5

closing strength

Product

Strong

4/5

FHA · Conventional

Place

Exceptional

5/5

Regional · 2 mkts

Promptness

Not enough data

—/5

No quote responses measured yet

Awards

Conventional

Superstar

Purchase

Superstar

Summary

What They Do Well

Offers rates 3.80 basis points below market average
Lower than average lender fees
Strong pull through performance

Explore another lender or local market

Report Card

Customers Bank performance at a glance

Overall Performance· Pricing & closing strength

Pricing

Rate competitiveness

Exceptional

Rates 3.8 bps below market avg

5/5

Pull Through

Closing strength

Exceptional

Top 20% of lenders

5/5

By Loan Product· Specialization by type

Conventional

179 loans · 0.01% below market

Sound

Top 60% of lenders

3/5

FHA

56 loans · 0.07% below market

Strong

Top 40% of lenders

4/5

By Loan Purpose· Transaction purpose mix

Purchase

237 loans · 0.05% below market

Strong

Top 40% of lenders

4/5

By Location· Geographic coverage

Geographic Reach

Regional · 2 markets

Exceptional

Top 20% of lenders

5/5

Loan Product Performance

Performance by Loan Product

Loan Type	Overall	Product	Pricing	Pull Through	Volume	Mix	Spread	Fees
Conventional	Strong	Sound	Exceptional	Exceptional	179	74.3%	-0.011%Below	$730Fees
FHA Loans	Strong	Strong	—	Exceptional	56	23.2%	-0.066%Below	$671Fees

Conventional

Overall

Strong

Product

Sound

Pricing

Exceptional

Pull Through

Exceptional

Volume179

Mix74.3%

Spread

-0.011%Below

Fees

$730Fees

FHA Loans

Overall

Strong

Product

Strong

Pricing—

Pull Through

Exceptional

Volume56

Mix23.2%

Spread

-0.066%Below

Fees

$671Fees

Loan Purpose Performance

Performance by Loan Purpose

Purpose	Overall	Product	Pricing	Pull Through	Volume	Mix	Spread	Fees
Purchase	Strong	Strong	Exceptional	Exceptional	237	98.3%	-0.049%Below	$730Fees

Purchase

Overall

Strong

Product

Strong

Pricing

Exceptional

Pull Through

Exceptional

Volume237

Mix98.3%

Spread

-0.049%Below

Fees

$730Fees

At a Glance

Lender Overview

Lending Activity

Loans Originated

241

Applications

282

Volume

$52 million

Pricing & Closing

Avg Rate Spread

-0.038%

vs. market APOR

Avg Net Fees

$719

Origination − Credits

Pullthrough Rate

85.5%

Applications → Closed

Typical Borrower

Avg Loan Amount

$218,900

Avg Borrower Income

$82,149

Avg Property Value

$265,083

Geographic Coverage

Geographic Performance

Metro Areas

markets with activity

States Served

of 50 states + DC

Avg Place Specialization

Exceptional

5/5

States with Loan Originations

4Full-year 2024 · HMDA

Loans originated

< 200200+None

Northeast3

NJNYPA

South1

Top Metro Areas by Place Specialization Score

Reading, PAMetro

Volume 130Mix 53.94% of portfolio

88/100

Exceptional

Philadelphia, PAMetro

Volume 78Mix 32.37% of portfolio

74/100

Strong

Top States by Place Specialization Score

PennsylvaniaState

Volume 230Mix 95.44% of portfolio

77/100

Strong

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps — Pricing, Product, Pull-Through, and Place — with lender promptness blending in as the fifth once a lender has responded to real shopper quote requests.

Our Point System (Max 50 Points)

10/ 50 pts

Pricing

How competitively a lender prices vs. the market benchmark (20%).

10/ 50 pts

Product

Performance on your specific loan type (20%).

10/ 50 pts

Pull Through

How reliably a lender closes the loans it starts (20%).

10/ 50 pts

Place

Depth of a lender's expertise in your local market (20%).

10/ 50 pts

Promptness

How quickly a lender answers real quote requests — blended in once they respond (20%).

Champion(80%+ = 40-50 points)

Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.

No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.

HMDA 2024Built using publicly available originated loan data from the federal government.

Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.