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Empower Federal Credit Union

Credit Union•Syracuse, NYHQ•Direct•Reviews near you on Google

We analyzed every closed loan from Empower Federal Credit Union — 895 loans across 1k applications— and benchmarked them against peer lenders across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pricing
Exceptional
5/5
vs. all lenders
Pull-through
Exceptional
5/5
closing strength
Product
Strong
4/5
Conventional · Jumbo
Place
Strong
4/5
Multi-Region · 5 mkts
Promptness
Not enough data
—/5
No quote responses measured yet
Safe Rate Awards
Conventional Champion
Conventional
Champion
Refinance Champion
Refinance
Champion

Safe Rate Summary

What They Do Well

  • Competitive pricing compared to the market
  • Lower than average lender fees
  • Strong pull through performance

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Report Card

Empower Federal Credit Union performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Exceptional
+19.3 bps above market avg
5/5
Pull Through
Closing strength
Exceptional
Top 20% of lenders
5/5
By Loan Product· Specialization by type
Conventional
885 loans · 0.19% above market
Strong
Top 40% of lenders
4/5
Jumbo
10 loans
Sound
Top 60% of lenders
3/5
By Loan Purpose· Transaction purpose mix
Purchase
683 loans · 0.34% above market
Strong
Top 40% of lenders
4/5
Refinance
212 loans · 0.15% above market
Strong
Top 40% of lenders
4/5
By Location· Geographic coverage
Geographic Reach
Multi-Regional · 6 markets
Sound
Top 60% of lenders
3/5

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Exceptional
Product
Strong
Pricing
Exceptional
Pull Through
Exceptional
Volume885
Mix98.9%
Spread
+0.193%Above
Fees
$0Fees
Jumbo Loans
Overall
Sound
Product
Sound
Pricing—
Pull Through—
Volume10
Mix1.1%
Spread—
Fees—

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Strong
Product
Strong
Pricing—
Pull Through
Strong
Volume683
Mix76.3%
Spread
+0.342%Above
Fees
$0Fees
Refinance
Overall
Exceptional
Product
Strong
Pricing
Exceptional
Pull Through
Exceptional
Volume212
Mix23.7%
Spread
+0.148%Above
Fees
$0Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
895
Applications
1,118
Volume
$161 million
Pricing & Closing
Avg Rate Spread
+0.193%
vs. market APOR
Avg Net Fees
$0
Origination − Credits
Pullthrough Rate
80.1%
Applications → Closed
Typical Borrower
Avg Loan Amount
$180,855
Avg Borrower Income
$103,199
Avg Property Value
$248,106

Geographic Coverage

Geographic Performance

Metro Areas
5
markets with activity
States Served
7
of 50 states + DC
Avg Place Specialization
Strong
4/5

States with Loan Originations

7Full-year 2024 · HMDA
7 states with loan originations
Loans originated
All statesNone
Northeast3
CTNYPA
South4
FLNCSCTN

Top Metro Areas by Place Specialization Score

1© Stilfehler · CC BY-SA 3.0
Syracuse, NYMetro
Volume 710Mix 79.33% of portfolio
100/100
Exceptional
2© Vmanjr · CC BY-SA 3.0
Binghamton, NYMetro
Volume 32Mix 3.58% of portfolio
62/100
Strong
3© Andrey Volk · CC BY-SA 4.0
Utica, NYMetro
Volume 20Mix 2.23% of portfolio
54/100
Sound
4© Kenneth C. Zirkel · CC BY 4.0
Elmira, NYMetro
Volume 15Mix 1.68% of portfolio
52/100
Sound
5© Quintin Soloviev · CC BY 4.0
Buffalo, NYMetro
Volume 13Mix 1.45% of portfolio
43/100
Sound

Top States by Place Specialization Score

New York
New York
1
New YorkState
Volume 873Mix 97.54% of portfolio
87/100
Exceptional

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps — Pricing, Product, Pull-Through, and Place — with lender promptness blending in as the fifth once a lender has responded to real shopper quote requests.

Our Point System (Max 50 Points)

10/ 50 pts
Pricing
How competitively a lender prices vs. the market benchmark (20%).
10/ 50 pts
Product
Performance on your specific loan type (20%).
10/ 50 pts
Pull Through
How reliably a lender closes the loans it starts (20%).
10/ 50 pts
Place
Depth of a lender's expertise in your local market (20%).
10/ 50 pts
Promptness
How quickly a lender answers real quote requests — blended in once they respond (20%).
Champion
Champion(80%+ = 40-50 points)
Superstar
Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.