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First-Citizens Bank & Trust Company

BankRaleigh, NCDirect

We analyzed every closed loan from First Citizens Bank Trust 4.6k loans across 7k applications— and benchmarked them against peer lenders across the 4 Ps of Mortgage Shopping.

Pricing
Strong
vs. all lenders
Pull Through
Strong
closing strength
Products
Exceptional
FHA · Conventional · VA · Jumbo · USDA
Place
Sound
Near-National · 49 mkts
Safe Rate Awards💎Jumbo ChampionConventional SuperstarFHA SuperstarVA SuperstarPurchase SuperstarRefinance Superstar

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Safe Rate's Summary

What They Do Well

  • Offers rates 4.00 basis points below market average
  • Lower than average lender fees
  • Strong pull through performance
  • Particularly strong in Conventional and FHA and VA and Jumbo and USDA loans
  • Nationwide availability with consistent service

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Report Card

First-Citizens Bank & Trust Company performance at a glance

CategoryScorevs. Peers
Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Strong
Highly Competitive
Rates 4.0 bps below market avg
Pull Through
Closing strength
Strong
Highly Competitive
Top 40% of lenders
By Loan Product· Specialization by type
Conventional
Strong
Highly Competitive
Top 40% of lenders
FHA
Strong
Highly Competitive
Top 40% of lenders
VA
Strong
Highly Competitive
Top 40% of lenders
Jumbo
Exceptional
Market Leader
Top 10% of lenders
USDA
Strong
Highly Competitive
Top 40% of lenders
By Loan Purpose· Transaction purpose mix
Purchase
Strong
Highly Competitive
Top 40% of lenders
Refinance
Strong
Highly Competitive
Top 40% of lenders
By Location· Geographic coverage
Geographic Reach
Coverage footprint
Sound
Industry Standard
Top 60% of lenders
Near-National50 markets

Loan Product Performance

Performance by Loan Product

Loan TypeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Conventional
Strong
Strong
Sound
Sound
3,27971.0%
+0.026%Above
$1,279Fees
FHA Loans
Strong
Strong
Exceptional
Sound
3247.0%
-0.281%Below
$230Credit
VA Loans
Strong
Strong
Exceptional
Sound
631.4%
-0.771%Below
$930Fees
Jumbo Loans
Exceptional
Exceptional
Strong
Strong
93420.2%
-0.168%Below
$791Fees
USDA Loans
Strong
Strong
Strong
190.4%
-0.139%Below
$1,138Fees

Loan Purpose Performance

Performance by Loan Purpose

PurposeOverall
ProductPricingPull ThroughVolumeMixSpread
Fees
Purchase
Strong
Strong
Strong
Sound
3,77881.8%
-0.047%Below
$1,011Fees
Refinance
Strong
Strong
Sound
Strong
84118.2%
-0.011%Below
$1,372Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
4,619
Applications
6,974
Volume
$2 billion
Pricing & Closing
Avg Rate Spread
-0.040%
vs. market APOR
Avg Net Fees
$1,083
Origination − Credits
Pullthrough Rate
66.2%
Applications → Closed
Typical Borrower
Avg Loan Amount
$582,603
Avg Borrower Income
$296,377
Avg Property Value
$829,854

Geographic Coverage

Geographic Performance

Metro Areas
49
States Served
39
We count Washington DC as a state
Avg Place Specialization
Sound

States with Loan Originations

ALAZCACOCTDCFLGAHIIDILKSMAMDMIMNMOMTNCNENHNJNMNVNYOHOKORPARISCTNTXUTVAVTWAWIWV

Top Metro Areas by Place Specialization Score

1
Charleston, SCMSA
Volume: 249Mix: 5.39%of portfolio
Place
Exceptional
2
Columbia, SC, SCMSA
Volume: 240Mix: 5.20%of portfolio
Place
Exceptional
3
Raleigh, NCMSA
Volume: 363Mix: 7.86%of portfolio
Place
Exceptional
4
Wilmington, NC, NCMSA
Volume: 168Mix: 3.64%of portfolio
Place
Exceptional
5
Asheville, NC, NCMSA
Volume: 107Mix: 2.32%of portfolio
Place
Exceptional
6
San Francisco, CAMSA
Volume: 146Mix: 3.16%of portfolio
Place
Strong
7
Durham, NCMSA
Volume: 136Mix: 2.94%of portfolio
Place
Strong
8
Greenville, SCMSA
Volume: 155Mix: 3.36%of portfolio
Place
Strong
9
Charlotte, NC-SCMSA
Volume: 267Mix: 5.78%of portfolio
Place
Strong
10
Spartanburg, SC, SCMSA
Volume: 78Mix: 1.69%of portfolio
Place
Strong
Showing 10 of 49 metro areas

Top States by Place Specialization Score

1
SCState
Volume: 1,145Mix: 24.79%of portfolio
Place
Exceptional
2
NCState
Volume: 1,922Mix: 41.61%of portfolio
Place
Exceptional
3
CAState
Volume: 660Mix: 14.29%of portfolio
Place
Strong
4
VAState
Volume: 165Mix: 3.57%of portfolio
Place
Strong
5
GAState
Volume: 130Mix: 2.81%of portfolio
Place
Strong
6
MAState
Volume: 96Mix: 2.08%of portfolio
Place
Sound
7
FLState
Volume: 117Mix: 2.53%of portfolio
Place
Sound
8
TNState
Volume: 48Mix: 1.04%of portfolio
Place
Sound
9
NYState
Volume: 39Mix: 0.84%of portfolio
Place
Sound
10
WAState
Volume: 29Mix: 0.63%of portfolio
Place
Sound
Showing 10 of 22 states

How We Rank Lenders

Our rankings use a weighted average of scores across equally-weighted categories to evaluate lenders on a linear, raw performance scale.

Our Point System (Max 30 Points)

10
Pricing
Rate and fee competitiveness (33%)
10
Pull Through
Reliability in closing loans (33%)
10
Product
Specialization in the loan type (33%)
💎
Champion(80%+ = 24-30 points)
Superstar(60-79% = 18-23 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 4 PsRankings are calculated based on observed lender differences on closed loans across Pricing, Pull-through, Product, and Place.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.