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IB

Independent Bank

BankGrand Rapids, MIHQDirectReviews near you on Google

We analyzed every closed loan from Independent Bank 1.4k loans across 2k applications— and benchmarked them against peer lenders across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pricing
Strong
4/5
vs. all lenders
Pull-through
Strong
4/5
closing strength
Product
Strong
4/5
FHA · Conventional · VA · Jumbo
Place
Strong
4/5
Multi-Region · 15 mkts
Promptness
Not enough data
—/5
No quote responses measured yet
Safe Rate Awards
Conventional Superstar
Conventional
Superstar
FHA Superstar
FHA
Superstar
Purchase Superstar
Purchase
Superstar
Refinance Superstar
Refinance
Superstar

Safe Rate Summary

What They Do Well

  • Competitive pricing compared to the market
  • Lower than average lender fees
  • Strong pull through performance
  • Particularly strong in Conventional and FHA and Jumbo loans

Explore another lender or local market

Report Card

Independent Bank performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Strong
+24.8 bps above market avg
4/5
Pull Through
Closing strength
Strong
Top 40% of lenders
4/5
By Loan Product· Specialization by type
Conventional
1,224 loans · 0.24% above market
Strong
Top 40% of lenders
4/5
FHA
67 loans · 0.40% above market
Strong
Top 40% of lenders
4/5
VA
18 loans · 0.36% below market
Sound
Top 60% of lenders
3/5
Jumbo
56 loans · 0.77% above market
Strong
Top 40% of lenders
4/5
By Loan Purpose· Transaction purpose mix
Purchase
1,202 loans · 0.24% above market
Strong
Top 40% of lenders
4/5
Refinance
165 loans · 0.30% above market
Strong
Top 40% of lenders
4/5
By Location· Geographic coverage
Geographic Reach
Multi-Regional · 16 markets
Strong
Top 40% of lenders
4/5

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Strong
Product
Strong
Pricing
Strong
Pull Through
Strong
Volume1,224
Mix89.5%
Spread
+0.239%Above
Fees
$1,161Fees
FHA Loans
Overall
Strong
Product
Strong
Pricing
Exceptional
Pull Through
Sound
Volume67
Mix4.9%
Spread
+0.395%Above
Fees
$823Fees
VA Loans
Overall
Strong
Product
Sound
Pricing
Pull Through
Strong
Volume18
Mix1.3%
Spread
-0.360%Below
Fees
$846Fees
Jumbo Loans
Overall
Sound
Product
Strong
Pricing
Mediocre
Pull Through
Strong
Volume56
Mix4.1%
Spread
+0.771%Above
Fees
$1,140Fees

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Strong
Product
Strong
Pricing
Strong
Pull Through
Strong
Volume1,202
Mix87.9%
Spread
+0.239%Above
Fees
$1,146Fees
Refinance
Overall
Strong
Product
Strong
Pricing
Strong
Pull Through
Sound
Volume165
Mix12.1%
Spread
+0.302%Above
Fees
$1,099Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
1,367
Applications
1,784
Volume
$461 million
Pricing & Closing
Avg Rate Spread
+0.248%
vs. market APOR
Avg Net Fees
$1,140
Origination − Credits
Pullthrough Rate
76.6%
Applications → Closed
Typical Borrower
Avg Loan Amount
$337,919
Avg Borrower Income
$175,518
Avg Property Value
$445,775

Geographic Coverage

Geographic Performance

Metro Areas
15
markets with activity
States Served
7
of 50 states + DC
Avg Place Specialization
Strong
4/5

States with Loan Originations

7Full-year 2024 · HMDA
7 states with loan originations
Loans originated
< 2020–5050+None
Midwest5
ILINMIMNOH
South2
FLNC

Top Metro Areas by Place Specialization Score

1© w_lemay · CC0
Traverse City, MIMetro
Volume 85Mix 6.22% of portfolio
85/100
Exceptional
2© WMrapids · CC0
Grand Rapids, MIMetro
Volume 316Mix 23.12% of portfolio
79/100
Strong
Volume 166Mix 12.14% of portfolio
76/100
Strong
Volume 228Mix 16.68% of portfolio
75/100
Strong
Volume 61Mix 4.46% of portfolio
75/100
Strong
Volume 41Mix 3.00% of portfolio
72/100
Strong
7© w_lemay · CC BY-SA 2.0
Ann Arbor, MIMetro
Volume 32Mix 2.34% of portfolio
63/100
Strong
Volume 44Mix 3.22% of portfolio
61/100
Strong
Volume 26Mix 1.90% of portfolio
58/100
Sound
Volume 23Mix 1.68% of portfolio
55/100
Sound
Showing 10 of 15 metro areas

Top States by Place Specialization Score

Michigan
Michigan
1
MichiganState
Volume 1,300Mix 95.10% of portfolio
89/100
Exceptional
Ohio
Ohio
2
OhioState
Volume 37Mix 2.71% of portfolio
49/100
Sound
Florida
Florida
3
FloridaState
Volume 18Mix 1.32% of portfolio
38/100
Acceptable

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps — Pricing, Product, Pull-Through, and Place — with lender promptness blending in as the fifth once a lender has responded to real shopper quote requests.

Our Point System (Max 50 Points)

10/ 50 pts
Pricing
How competitively a lender prices vs. the market benchmark (20%).
10/ 50 pts
Product
Performance on your specific loan type (20%).
10/ 50 pts
Pull Through
How reliably a lender closes the loans it starts (20%).
10/ 50 pts
Place
Depth of a lender's expertise in your local market (20%).
10/ 50 pts
Promptness
How quickly a lender answers real quote requests — blended in once they respond (20%).
Champion
Champion(80%+ = 40-50 points)
Superstar
Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.