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PMLS

PennyMac Loan Services

Independent Mortgage CompanyWilmington, DEHQDirect & WholesaleReviews near you on Google

PennyMac Loan Services's 35.9k closed loans and 66k applications, benchmarked against peer lenders across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pricing
Sound
3/5
vs. all lenders
Pull-through
Strong
4/5
closing strength
Product
Exceptional
5/5
FHA · Conventional · VA · Jumbo
Place
Strong
4/5
National · 49 mkts
Promptness
Not enough data
—/5
No quote responses measured yet
Safe Rate Awards
Conventional Superstar
Conventional
Superstar
FHA Superstar
FHA
Superstar
VA Superstar
VA
Superstar
Jumbo Superstar
Jumbo
Superstar
Purchase Superstar
Purchase
Superstar
Refinance Superstar
Refinance
Superstar

Safe Rate Summary

What They Do Well

  • Strong pull through performance
  • High volume lender with significant market experience
  • Particularly strong in Conventional and FHA and VA and Jumbo loans
  • Nationwide availability with consistent service

Explore another lender or local market

Report Card

PennyMac Loan Services performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Sound
+3.8 bps above market avg
3/5
Pull Through
Closing strength
Strong
Top 40% of lenders
4/5
By Loan Product· Specialization by type
Conventional
18,942 loans · 0.27% above market
Exceptional
Top 20% of lenders
5/5
FHA
10,402 loans · 0.27% above market
Exceptional
Top 10% of lenders
5/5
VA
5,533 loans · 0.76% below market
Exceptional
Top 10% of lenders
5/5
Jumbo
1,010 loans · 0.20% above market
Exceptional
Top 10% of lenders
5/5
By Loan Purpose· Transaction purpose mix
Purchase
24,674 loans · 0.23% above market
Exceptional
Top 20% of lenders
5/5
Refinance
11,213 loans · 0.24% below market
Exceptional
Top 20% of lenders
5/5
By Location· Geographic coverage
Geographic Reach
National · 50 markets
Strong
Top 40% of lenders
4/5

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Strong
Product
Exceptional
Pricing
Sound
Pull Through
Sound
Volume18,942
Mix52.8%
Spread
+0.273%Above
Fees
$2,455Fees
FHA Loans
Overall
Strong
Product
Exceptional
Pricing
Strong
Pull Through
Sound
Volume10,402
Mix29.0%
Spread
+0.265%Above
Fees
$369Fees
VA Loans
Overall
Strong
Product
Exceptional
Pricing
Strong
Pull Through
Strong
Volume5,533
Mix15.4%
Spread
-0.757%Below
Fees
$3,089Fees
Jumbo Loans
Overall
Strong
Product
Exceptional
Pricing
Sound
Pull Through
Strong
Volume1,010
Mix2.8%
Spread
+0.205%Above
Fees
$2,109Fees

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Strong
Product
Exceptional
Pricing
Sound
Pull Through
Strong
Volume24,674
Mix68.8%
Spread
+0.235%Above
Fees
$2,256Fees
Refinance
Overall
Strong
Product
Exceptional
Pricing
Strong
Pull Through
Sound
Volume11,213
Mix31.2%
Spread
-0.236%Below
Fees
$1,531Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
35,887
Applications
65,706
Volume
$14 billion
Pricing & Closing
Avg Rate Spread
+0.038%
vs. market APOR
Avg Net Fees
$1,952
Origination − Credits
Pullthrough Rate
54.6%
Applications → Closed
Typical Borrower
Avg Loan Amount
$415,230
Avg Borrower Income
$158,002
Avg Property Value
$545,946

Geographic Coverage

Geographic Performance

Metro Areas
49
markets with activity
States Served
51
Includes Washington, DC
Avg Place Specialization
Strong
4/5

States with Loan Originations

51Full-year 2024 · HMDANationwide · all 50 states and DC
51 states with loan originations
Loans originated
< 100100–200200–500500–1,0001,000+None
Northeast9
CTMEMANHNJNYPARIVT
Midwest12
IAILINKSMIMNMONDNEOHSDWI
South17
ALARDCDEFLGAKYLAMDMSNCOKSCTNTXVAWV
West13
AKAZCACOHIIDMTNMNVORUTWAWY

Top Metro Areas by Place Specialization Score

1© Jeffrey Hayes · CC BY 2.0
Harrisburg, PAMetro
Volume 301Mix 0.84% of portfolio
89/100
Exceptional
2© Dough4872 · Public domain
Montgomery County, PAMetro
Volume 510Mix 1.42% of portfolio
88/100
Exceptional
Volume 517Mix 1.44% of portfolio
84/100
Exceptional
Volume 578Mix 1.61% of portfolio
84/100
Exceptional
5© Nkon21 · CC BY-SA 4.0
Savannah, GAMetro
Volume 197Mix 0.55% of portfolio
82/100
Exceptional
Volume 888Mix 2.47% of portfolio
82/100
Exceptional
7© Rino Landa · CC BY-SA 4.0
North Port, FLMetro
Volume 281Mix 0.78% of portfolio
82/100
Exceptional
Volume 205Mix 0.57% of portfolio
81/100
Exceptional
9© Dllu · CC BY-SA 4.0
New York, NY-NJMetro
Volume 741Mix 2.06% of portfolio
81/100
Exceptional
10© Dan Gaken · CC BY 2.0
Pittsburgh, PAMetro
Volume 342Mix 0.95% of portfolio
79/100
Strong
Showing 10 of 49 metro areas

Top States by Place Specialization Score

Pennsylvania
Pennsylvania
1
PennsylvaniaState
Volume 2,206Mix 6.15% of portfolio
88/100
Exceptional
New Jersey
New Jersey
2
New JerseyState
Volume 1,267Mix 3.53% of portfolio
85/100
Exceptional
Nevada
Nevada
3
NevadaState
Volume 763Mix 2.13% of portfolio
85/100
Exceptional
Georgia
Georgia
4
GeorgiaState
Volume 1,954Mix 5.44% of portfolio
85/100
Exceptional
Washington
Washington
5
WashingtonState
Volume 1,187Mix 3.31% of portfolio
85/100
Exceptional
Florida
Florida
6
FloridaState
Volume 3,538Mix 9.86% of portfolio
84/100
Exceptional
California
California
7
CaliforniaState
Volume 3,610Mix 10.06% of portfolio
83/100
Exceptional
Tennessee
Tennessee
8
TennesseeState
Volume 1,245Mix 3.47% of portfolio
83/100
Exceptional
Alabama
Alabama
9
AlabamaState
Volume 747Mix 2.08% of portfolio
83/100
Exceptional
Texas
Texas
10
TexasState
Volume 2,630Mix 7.33% of portfolio
82/100
Exceptional
Showing 10 of 51 states

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps — Pricing, Product, Pull-Through, and Place — with lender promptness blending in as the fifth once a lender has responded to real shopper quote requests.

Our Point System (Max 50 Points)

10/ 50 pts
Pricing
How competitively a lender prices vs. the market benchmark (20%).
10/ 50 pts
Product
Performance on your specific loan type (20%).
10/ 50 pts
Pull Through
How reliably a lender closes the loans it starts (20%).
10/ 50 pts
Place
Depth of a lender's expertise in your local market (20%).
10/ 50 pts
Promptness
How quickly a lender answers real quote requests — blended in once they respond (20%).
Champion
Champion(80%+ = 40-50 points)
Superstar
Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.