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TrustCo Bank

Bank•Glenville, NYHQ•Direct•Reviews near you on Google

We analyzed every closed loan from TrustCo Bank — 854 loans across 1k applications— and benchmarked them against peer lenders across the 5 Ps of Mortgage Shopping.

Safe Rate Ratings· each scored 1–5 against peer lenders
Pricing
Exceptional
5/5
vs. all lenders
Pull-through
Sound
3/5
closing strength
Product
Strong
4/5
Conventional · Jumbo
Place
Sound
3/5
Regional · 12 mkts
Promptness
Not enough data
—/5
No quote responses measured yet
Safe Rate Awards
Conventional Superstar
Conventional
Superstar
Jumbo Superstar
Jumbo
Superstar
Purchase Superstar
Purchase
Superstar
Refinance Superstar
Refinance
Superstar

Safe Rate Summary

What They Do Well

  • Offers rates 22.90 basis points below market average
  • Lower than average lender fees
  • Particularly strong in Conventional and Jumbo loans

Explore another lender or local market

Report Card

TrustCo Bank performance at a glance

Overall Performance· Pricing & closing strength
Pricing
Rate competitiveness
Exceptional
Rates 22.9 bps below market avg
5/5
Pull Through
Closing strength
Sound
Top 60% of lenders
3/5
By Loan Product· Specialization by type
Conventional
829 loans · 0.23% below market
Strong
Top 40% of lenders
4/5
Jumbo
25 loans · 0.14% below market
Strong
Top 40% of lenders
4/5
By Loan Purpose· Transaction purpose mix
Purchase
765 loans · 0.23% below market
Strong
Top 40% of lenders
4/5
Refinance
89 loans · 0.27% below market
Strong
Top 40% of lenders
4/5
By Location· Geographic coverage
Geographic Reach
Regional · 13 markets
Sound
Top 60% of lenders
3/5

Loan Product Performance

Performance by Loan Product

Conventional
Overall
Strong
Product
Strong
Pricing
Exceptional
Pull Through
Sound
Volume829
Mix97.1%
Spread
-0.232%Below
Fees
$1,534Fees
Jumbo Loans
Overall
Strong
Product
Strong
Pricing
Exceptional
Pull Through
Sound
Volume25
Mix2.9%
Spread
-0.144%Below
Fees
$888Fees

Loan Purpose Performance

Performance by Loan Purpose

Purchase
Overall
Strong
Product
Strong
Pricing
Exceptional
Pull Through
Sound
Volume765
Mix89.6%
Spread
-0.225%Below
Fees
$1,533Fees
Refinance
Overall
Strong
Product
Strong
Pricing
Exceptional
Pull Through
Sound
Volume89
Mix10.4%
Spread
-0.266%Below
Fees
$1,388Fees

At a Glance

Lender Overview

Lending Activity
Loans Originated
854
Applications
1,467
Volume
$325 million
Pricing & Closing
Avg Rate Spread
-0.229%
vs. market APOR
Avg Net Fees
$1,517
Origination − Credits
Pullthrough Rate
58.2%
Applications → Closed
Typical Borrower
Avg Loan Amount
$380,632
Avg Borrower Income
$175,415
Avg Property Value
$524,941

Geographic Coverage

Geographic Performance

Metro Areas
12
markets with activity
States Served
5
of 50 states + DC
Avg Place Specialization
Sound
3/5

States with Loan Originations

5Full-year 2024 · HMDA
5 states with loan originations
Loans originated
< 1010+None
Northeast4
MANJNYVT
South1
FL

Top Metro Areas by Place Specialization Score

1© Khtexg98537 at English Wikipedia · CC BY-SA 3.0
Albany, NYMetro
Volume 351Mix 41.10% of portfolio
83/100
Exceptional
2© Interface Multimedia, Inc. · CC BY-SA 4.0
Tampa, FLMetro
Volume 95Mix 11.12% of portfolio
68/100
Strong
3© The Floridian Boricua · CC BY-SA 2.0
Orlando, FLMetro
Volume 87Mix 10.19% of portfolio
66/100
Strong
4© Quintin Soloviev · CC BY 4.0
Glens Falls, NYMetro
Volume 33Mix 3.86% of portfolio
65/100
Strong
5© Dllu · CC BY-SA 4.0
New York, NY-NJMetro
Volume 72Mix 8.43% of portfolio
62/100
Strong
6© Rino Landa · CC BY-SA 4.0
North Port, FLMetro
Volume 42Mix 4.92% of portfolio
62/100
Strong
7© nick hoke · CC BY 3.0
Deltona, FLMetro
Volume 30Mix 3.51% of portfolio
58/100
Sound
8© Juliancolton · Public domain
Kiryas Joel, NYMetro
Volume 24Mix 2.81% of portfolio
54/100
Sound
9© Ebyabe · CC BY-SA 3.0
Punta Gorda, FLMetro
Volume 17Mix 1.99% of portfolio
53/100
Sound
10© Ebyabe · CC BY-SA 3.0
Palm Bay, FLMetro
Volume 18Mix 2.11% of portfolio
49/100
Sound
Showing 10 of 12 metro areas

Top States by Place Specialization Score

New York
New York
1
New YorkState
Volume 493Mix 57.73% of portfolio
81/100
Exceptional
Florida
Florida
2
FloridaState
Volume 341Mix 39.93% of portfolio
71/100
Strong
New Jersey
New Jersey
3
New JerseyState
Volume 14Mix 1.64% of portfolio
41/100
Sound

How We Rank Lenders

Our rankings use an equal-weight average of scores across the 5 Ps — Pricing, Product, Pull-Through, and Place — with lender promptness blending in as the fifth once a lender has responded to real shopper quote requests.

Our Point System (Max 50 Points)

10/ 50 pts
Pricing
How competitively a lender prices vs. the market benchmark (20%).
10/ 50 pts
Product
Performance on your specific loan type (20%).
10/ 50 pts
Pull Through
How reliably a lender closes the loans it starts (20%).
10/ 50 pts
Place
Depth of a lender's expertise in your local market (20%).
10/ 50 pts
Promptness
How quickly a lender answers real quote requests — blended in once they respond (20%).
Champion
Champion(80%+ = 40-50 points)
Superstar
Superstar(60-79% = 30-39 points)

Data Integrity & Updates

Data is updated quarterly based on the latest HMDA filings and proprietary SafeRate analysis. All metrics are calculated using standardized methodologies to ensure fair comparison across lenders.

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The 5 PsRankings are calculated from observed lender differences on closed loans across Pricing, Pull-through, Product, and Place, plus Promptness when a lender has answered real shopper quote requests.
No Pay to PlayLenders cannot buy their way to the top. Rankings are 100% earned.
HMDA 2024Built using publicly available originated loan data from the federal government.
Peer BenchmarkedPerformance is normalized and benchmarked against peer institutions.